The IRCTC e-wallet scheme is expected to save considerable time as the customer remains on IRCTC server during the transaction whereas in current system he is directed to bank server for payment and then again redirected to IRCTC site.
Indian Railway Catering and Tourism Corporation (IRCTC) has been making various efforts to make ticket reservation/cancellation process easier for people. IRCTC has now taken one step further in this direction as it launches a new e-wallet scheme for users.
The new initiative is a 'rolling deposit scheme' wherein users have an account with the IRCTC and have a sum already deposited that can be used for future tickets bookings. With e-wallet, process of booking tickets is expected to become less time-consuming.
According to an IRCTC official, the current system takes a relatively long time as the customer is directed to a bank's service, from IRCTC service, to make the payment and the again redirected to the IRCTC website.
Only PAN card verified users can register for the e-wallet scheme. In case of cancelling a ticket, IRCTC will credit the refund to the e-Wallet account next day.
The official asserted that there are many instances when customer's login in the IRCTC website expires during the money transaction, thus money is deducted from user's account but he is unable to retrieve the ticket.
E-wallet scheme ensures the customer is not directed to the bank's server for the payment, ultimately saving considerable time and increasing accuracy. The official reveals the new initiative has received good response since its launch in the second week of this month.